At Cirustore World, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied, please review our returns and refunds policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

• Items must be returned within 30 days of delivery.
• Items must be unused, unwashed, and in their original packaging.
• Customized or personalized items are non-returnable unless they are defective or damaged.

2. How to Initiate a Return

To start a return, please follow these steps:

1. Contact us at support@cirustoreworld.com with your order number, item details, and reason for return.
2. Wait for our customer service team to provide return instructions and a return authorization.
3. Ship the item(s) to the provided address. Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Policy

• Refunds will be processed to the original payment method once the returned item is received and inspected.
• Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
• Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges

We currently do not offer direct exchanges. If you would like a different product, please return the original item and place a new order.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with the following information:

• Order number
• Photos of the damage or defect
  We will offer a replacement, refund, or store credit based on your preference.

6. Non-Returnable Items

The following items are non-returnable:

• Customized or personalized tablecloths
• Clearance or final sale items

7. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

1. Check with your bank or credit card company; processing times may vary.
2. Contact us at support@cirustoreworld.com for further assistance.

8. Return Shipping Address

Once your return request is approved, we will provide you with the appropriate return shipping address.

9. Contact Us

If you have any questions or concerns about our returns and refunds policy, please get in touch with us:

• Email: support@cirustoreworld.com
• Live Chat: Available on our website during business hours